Your privacy is very important to Beneparts-Remco. We therefore comply with applicable privacy laws. This means that your data is safe with us and that we always use it responsibly. In this privacy statement, we explain what we do on the website www.benepartsremco.be with information we collect about you.
If you have any questions or would like to know exactly what personal data we collect, please contact Beneparts-Remco.
Handling orders
When you place an order with us, we use your personal data to handle it properly. We may provide your data to our delivery service to have the order delivered to you. We also receive payment information from your bank or credit card company.
To do this, we use your payment details, name and address, email address, phone number and billing address. We have a legitimate interest in doing so. We retain this information until your order is completed and for seven years thereafter (as required by law).
Portal access
Our portal gives you access to a management environment where you can set, enter and change information for the website yourself. We keep a record of what you have done and when, so that we have a log.
We use your name, telephone number and email address for this purpose. We have a legitimate interest in this. We retain this information until the end of our service to you.
Contact form and newsletter
You can use the contact form to ask us questions or make requests. We use your name, address and email address for this purpose. We have a legitimate interest in this and store this information until we are sure that you are satisfied with our response.
You can subscribe to our newsletter, which contains news, tips and information about our products and services. You can unsubscribe at any time. Every newsletter contains an unsubscribe link. You can also do this through your account or the portal. Your email address is automatically added to the subscriber list and will be kept until you unsubscribe.
Your account
Certain parts of our website require you to register first. You will need to provide information about yourself and choose a username. With that information, we will create an account for you that you can access using your username and a password of your choice.
We use your name, telephone number and email address for this. We have a legitimate interest in doing so. We keep this information until you delete the account.
We store this information so that you do not have to re-enter it each time and so that we can contact you more easily if necessary. You can edit the information in your account at any time.
Advertising
We would like to send you advertising about offers and new products or services. We may contact you:
- by e-mail
- via social media
- by phone
You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also indicate this by phone, through your account or via the portal.
Sharing data with other companies or institutions
Except for the partners mentioned above, we do not share your personal data with other companies or institutions under any circumstances, unless we are legally required to do so (for example, if the police request it in case of suspected criminal activity).
Cookies
Our website uses cookies. Cookies are small files in which we can store information so that you do not have to enter it again each time. They also help us recognize you when you visit our site again.
When you visit our website for the first time, we display a message explaining cookies. We will ask for your consent to the use of analytical and other cookies.
You can disable the placement of cookies through your browser settings, but please note that some parts of our website may not work properly as a result.
Google Analytics
We use Google Analytics to track how visitors use our website. This only happens after you have given explicit consent for analytical cookies. We have signed a data processing agreement with Google containing strict rules about what data they may collect. We allow Google to use the Analytics data for other Google services.
Security
The security of personal data is very important to us. We take appropriate measures to protect your personal data and keep our security measures up to date. We are vigilant about what could go wrong.
Changes to this privacy statement
When our website changes, we will also need to update our privacy statement. Please check the date at the top of this page regularly to see if there is a new version. We will do our best to announce significant changes separately.
If you have any questions or would like to know which personal data we hold about you, you can always contact us. Please refer to our contact details below.
You have the following rights:
- get an explanation of what personal data we have and what we do with it
- access to the precise personal data we hold
- having errors corrected
- having out-of-date personal data deleted
- revocation of consent
- object to a particular use
Please make sure to clearly state your identity, so we can ensure that we do not modify or delete the data of the wrong person.
Filing a complaint
If you feel we are not helping you correctly, you have the right to file a complaint with the relevant supervisory authority for data protection.
Contact details
Beneparts-Remco
Address: Bleukenlaan 17, 2300 Turnhout, Belgium
Phone: +32 14 67 22 08
Email: info@beneparts.be